Question 1

What is Workcel ERP software?

Accepted Answer

Workcel is cloud ERP software built for Bangladesh businesses. It connects POS, sales orders, inventory, purchases, ecommerce, HR, bookings, the restaurant POS add-on, and reporting in one BDT-ready platform so teams stop juggling separate apps and spreadsheets.

Question 2

Is Workcel suitable for SME businesses in Bangladesh?

Accepted Answer

Yes. Workcel supports retail shops, wholesalers and distributors, manufacturers, restaurants, ecommerce sellers, and turf or court grounds across Bangladesh. We recommend the right modules after learning how your business operates.

Question 3

Is Workcel cloud software or installed on our PCs?

Accepted Answer

Workcel is cloud ERP you open in the browser. Each company stays in its own workspace. Counters, warehouses, and managers can work from the locations they already use. If you need an offline or on-premise setup on your own servers, we can arrange that on request-pricing is quoted separately for that kind of deployment.

Question 4

Does Workcel include POS and inventory management?

Accepted Answer

Yes. Workcel includes point of sale with cash sessions, receipts, discounts, and refunds, plus inventory with live stock levels, warehouses, transfers, lots, and counts-sharing one product catalog across outlets.

Question 5

Can we manage sales orders, invoices, and baaki collections?

Accepted Answer

Yes. Sales is its own module beside POS. Teams confirm sales orders, ship, invoice, record payments, and follow baaki or COD collections. Shipping methods and partner records stay on the same order.

Question 6

Does Workcel handle purchase orders and supplier payments?

Accepted Answer

Yes. Purchasing covers suppliers, vendor pricelists, purchase orders, goods receipts, vendor bills, and vendor payments so buying stays tied to the stock you sell.

Question 7

Can Workcel handle multiple outlets or warehouses?

Accepted Answer

Yes. Inventory is tracked by location, stock can move between locations, each POS station sells from its bound location, and employees receive access based on their responsibilities-useful for multi-branch retailers and distributors in Bangladesh.

Question 8

Does Workcel include restaurant POS and a kitchen board?

Accepted Answer

Yes. Restaurant is a POS add-on-not a separate product. It adds a live floor plan, open tickets during service, a chef board for kitchen and bar, split checks, and takeaway on the same POS, stock, and people system.

Question 9

Can Workcel book turf fields, courts, or rooms by the hour?

Accepted Answer

Yes. Bookings is a slot calendar for pitches, courts, studios, and rooms. Staff book free slots with peak prices and advances, run weekly teams, block maintenance time, and take quote requests from a public page. The Turf add-on adds sports per area when you need them.

Question 10

Can Workcel connect with my ecommerce website?

Accepted Answer

Yes. Connecting your existing ecommerce website so products, stock, and orders stay in Workcel is a core path. You can also launch a Workcel storefront or request a custom design if you want a new shop front. See our guide on selling online without a second inventory book.

Question 11

Can we run attendance and leave in the same system?

Accepted Answer

Yes. HR covers employees, departments, designations, a PIN attendance kiosk, extra-hours review, and leave requests. Role-based access keeps cashiers out of records they should not see.

Question 12

What reporting does Workcel include?

Accepted Answer

An owner home dashboard that merges sales (including baaki/COD), purchases, inventory, POS cash, HR, and ecommerce tiles-powered by the same live operations data. Module reports stay available too: Sales Analysis, stock KPIs, POS session reports, leave reports, and ecommerce dashboards.

Question 13

We use an existing system-can we migrate our data to Workcel?

Accepted Answer

Yes. If you're moving from another POS, ERP, or spreadsheets, we help migrate your products, customers, and stock data to Workcel upon request.

Question 14

Can employees be limited to specific work?

Accepted Answer

Yes. You create company roles under Admin → Roles, tick the permissions each job needs, and assign that role to users. A cashier, purchaser, manager, and HR user each get a focused workspace. Cost prices, refunds, and settings stay hidden unless you grant them. See our guide on managing roles and permissions.

Question 15

How do you protect our company account?

Accepted Answer

Each company works in its own separated workspace with role-based permissions. Two-factor sign-in sends a one-time code by SMS through your own local gateway and sender ID, so a stolen password alone is not enough to open your books.

Question 16

Which divisions in Bangladesh does Workcel cover?

Accepted Answer

Workcel serves businesses in Dhaka, Khulna, Sylhet, and Chattogram divisions-including every district under those divisions. One shop in a divisional city or branches across several districts: we arrange demos, onboarding, and support for your location.

Question 17

Will you help us set up and train the team?

Accepted Answer

Yes. Setup and local onboarding are planned with your business so users understand the screens and responsibilities relevant to their role.

Question 18

How can I see a Workcel demo?

Accepted Answer

Send a demo request or message us on WhatsApp. We will arrange a walkthrough around your business type, team, and current workflow in Bangladesh.

One system to run your (shop, restaurant, warehouse, online store, turf)

Modules that share one product catalog

Sell faster at every Bangladesh counter

Confirm, ship, invoice, collect

Buy against the products you sell

Know what you have in every outlet

Make what you sell, from the same stock

Connect your website. Manage orders here.

Keep people next to the operation

Book turf, courts, and rooms by the slot

POS add-on for floor and kitchen

Owner dashboard for the whole business

Setups for shops, distributors, restaurants, online sellers, and turf grounds

Counter and stockroom on one catalog

Control stock across buying and selling

Floor, kitchen, and counter on one ticket

Connect the store, stock, and website

Book pitches without a paper diary

From social media messages to real orders

A customer messages you

Turn the message into an order

Collect and ship

From first call to a live counter

Tell us how you operate

See the modules that fit

We set up your workspace

Your team gets trained

Questions about Workcel ERP in Bangladesh

One system to run your shop (shop, restaurant, warehouse, online store, turf)